963jl Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 963jl ("963jl," "we," "us," or "our"), the operator of the online casino and sports betting platform accessible at 963jl.net and its associated subdomains and mobile interfaces.

By completing the registration process, making a deposit, or otherwise accessing the 963jl platform in any capacity, you acknowledge that you have read these Terms in full, that you understand them, and that you accept and agree to be bound by them. This acceptance is a condition of your continued use of 963jl's services.

963jl reserves the right to update or amend these Terms at any time. Material changes will be communicated to registered players via the email address on file or through a notice displayed upon login. Continued use of the 963jl platform following notification of any amendment constitutes your acceptance of the revised Terms.

2. Eligibility

To register for and use the 963jl platform, you must satisfy all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the service:

• You must be a natural person, not a corporation or other legal entity.
• You must be at least twenty-one (21) years of age. This minimum age requirement is mandated by applicable Philippine gambling regulations and strictly enforced by 963jl. Registration by individuals under 21 is strictly prohibited.
• You must be a resident of or physically located in a jurisdiction where online gambling is lawful and not prohibited by applicable national, regional, or local law.
• You must not be registered as a self-excluded player with 963jl or any connected platform.
• You must not be an employee, contractor, agent, director, or officer of 963jl or any affiliate, subsidiary, or technology partner of 963jl, and you must not be an immediate family member of any such person.
• You must be acting on your own behalf and not as an agent or representative of any third party.

3. Account Registration

3.1 Single Account Policy

Each individual player is permitted to hold only one (1) active 963jl account. The creation of multiple accounts by a single individual — whether under the same or different names, mobile numbers, email addresses, or payment methods — constitutes a material breach of these Terms and may result in the immediate suspension of all associated accounts and forfeiture of all balances therein.

3.2 Accuracy of Information

When registering a 963jl account, you are required to provide accurate, complete, and current information, including your legal full name, Philippine mobile number, date of birth, and a valid email address. You agree to promptly notify 963jl of any changes to your registered information. 963jl is not liable for any consequences arising from the provision of inaccurate or outdated information.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 963jl login credentials, including your password and any one-time PINs (OTPs) sent to your registered Philippine mobile number. You agree to notify 963jl's customer support immediately if you become aware of any unauthorized access to or use of your account. 963jl will not be held liable for any losses arising from unauthorized account access resulting from your failure to maintain adequate account security.

3.4 KYC Verification

963jl is required to verify the identity of players in accordance with applicable Anti-Money Laundering (AML) regulations and PAGCOR requirements. KYC verification must be completed before any withdrawal request is processed. Failure to complete KYC verification within the specified timeframe may result in account restriction.

4. Deposits & Withdrawals

4.1 Deposits

963jl accepts deposits via GCash, Maya (PayMaya), BPI, BDO, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph, denominated in Philippine Peso (PHP). Minimum deposit amounts vary by payment method and are published on the 963jl Cashier page. Deposits are credited to your 963jl wallet upon confirmed receipt. 963jl does not accept deposits from third-party accounts — the name on the payment method must match the name on your 963jl account.

4.2 Withdrawals

Withdrawals may only be requested to a payment method registered in your name and previously used for a deposit, unless 963jl's customer support explicitly approves an alternative. Withdrawal requests are subject to identity verification. 963jl reserves the right to request additional documentation before processing any withdrawal. Standard processing times vary by payment method and are indicative only; 963jl does not guarantee specific processing timeframes.

4.3 Anti-Money Laundering

963jl operates in compliance with applicable Philippine AML laws and PAGCOR regulations. Unusual transaction patterns, including large deposits with minimal gameplay followed by withdrawal requests, may trigger an AML review. During any AML review, 963jl reserves the right to temporarily withhold withdrawals pending the completion of the investigation. 963jl cooperates fully with PAGCOR and relevant Philippine government authorities in all AML-related investigations.

5. Bonuses & Promotions

963jl offers various promotional incentives to registered players, including welcome bonuses, reload bonuses, free spins, sports free bets, and cashback offers. The following general conditions apply to all bonuses and promotions unless specific promotional terms state otherwise:

• All bonuses are subject to individual promotional Terms and wagering requirements, which must be satisfied before any bonus-derived winnings can be withdrawn.
• Bonuses are available to one account per household, IP address, device, and payment method. Attempts to claim multiple bonuses through the creation of duplicate accounts will result in account suspension and forfeiture of all bonus funds.
• 963jl reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such modifications will not affect bonuses already credited to player accounts.
• Players may not transfer, sell, or assign bonus funds to another player.
• 963jl reserves the right to void any bonus and associated winnings where there is evidence of bonus abuse, collusion, or exploitation of promotional terms in bad faith.
• The maximum withdrawal from any bonus promotion will be specified in the individual promotion's terms unless no cap is explicitly stated.

6. Gambling Rules

All games and sports betting markets offered on 963jl are governed by individual game rules and sportsbook rules published within the platform. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail in relation to that game or market.

963jl games use certified Random Number Generation (RNG) technology that is regularly audited for compliance with applicable fairness standards. Live dealer games are conducted by human dealers in regulated studio environments. Sports betting odds are set by 963jl's pricing team and are subject to change up to the moment a bet is confirmed.

963jl reserves the right to void any bet or wager that was placed as a result of a technical error, mis-priced odds, software malfunction, or any other error attributable to the platform. In such cases, the wagered amount will be returned to the player's 963jl wallet.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 963jl platform and may result in immediate account suspension, forfeiture of funds, and referral to the relevant Philippine authorities:

• Providing false, misleading, or inaccurate information during registration or KYC verification.
• Opening or operating more than one 963jl account.
• Using automated bots, scripts, or software to interact with the 963jl platform in any way.
• Exploiting software errors, glitches, or vulnerabilities for financial gain.
• Engaging in match-fixing, collusion, or any form of fraudulent conduct in relation to sports betting markets.
• Using 963jl for any form of money laundering, terrorist financing, or other illegal financial activity.
• Allowing a third party to access or use your 963jl account.
• Depositing funds originating from illegal or unauthorized sources.
• Reverse engineering, decompiling, or otherwise attempting to extract the source code of any 963jl software or technology.

8. Responsible Gaming

963jl is committed to promoting responsible gambling practices among Filipino players. We recognize that gambling can become harmful for some individuals, and we provide the following tools and safeguards to help players maintain control over their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account at any time.
• Session Time Limits: Players may set reminders or hard limits on the duration of individual gambling sessions.
• Loss Limits: Players may set maximum loss thresholds per day, week, or month.
• Self-Exclusion: Players may request a temporary (30-day, 60-day, or 90-day) or permanent self-exclusion from 963jl by contacting customer support. Permanent self-exclusion cannot be reversed.
• Reality Checks: Periodic pop-up notifications displaying session duration and net gambling activity are available to all players.

Players experiencing gambling-related difficulties are encouraged to contact 963jl's customer support for assistance. 963jl's responsible gaming practices are maintained in accordance with PAGCOR's requirements for licensed online gambling operators in the Philippines.

9. Intellectual Property

All content on the 963jl platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, and the overall interface design, is the exclusive property of 963jl or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 963jl platform solely for personal, non-commercial gambling entertainment purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any 963jl content or software without the express written prior consent of 963jl. Unauthorized use of any 963jl intellectual property may result in legal action.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 963jl shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of business opportunity, arising out of or in connection with your use of the 963jl platform, even if 963jl has been advised of the possibility of such damages.

963jl's total aggregate liability to any player in connection with any claim arising out of these Terms or the use of the 963jl platform shall not exceed the net deposits made by that player in the twelve (12) months immediately preceding the claim. This limitation applies to all claims regardless of whether they are based in contract, tort, statute, or any other legal theory.

963jl does not warrant that the platform will be continuously available, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance, technical failures, or internet connectivity issues beyond our control may result in temporary platform unavailability for which 963jl accepts no liability.

11. Account Suspension & Termination

963jl reserves the right, at its sole discretion, to suspend, restrict, or permanently close any player account at any time and without prior notice if 963jl has reasonable grounds to believe that:

• The player has violated any provision of these Terms.
• The player has provided false or misleading information during registration or KYC.
• The account is being used for fraudulent, illegal, or prohibited activity.
• Continued operation of the account poses a risk to 963jl, other players, or any third party.
• A competent regulatory authority or law enforcement body has directed 963jl to suspend the account.

Upon termination of an account for cause, 963jl reserves the right to withhold any remaining balance pending investigation. If no wrongdoing is established following investigation, legitimate balances will be returned to the player via the original payment method used for deposit.

Players wishing to voluntarily close their 963jl account may do so by contacting our customer support team. Voluntary account closure does not affect any outstanding wagering requirements attached to previously claimed bonuses.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to 963jl's internal dispute resolution process by contacting our customer support team in writing.

If an internal resolution cannot be reached within thirty (30) days, the dispute may be escalated to the relevant PAGCOR dispute resolution mechanism or to the appropriate Philippine courts of competent jurisdiction. You agree that the courts of the Philippines shall have exclusive jurisdiction over any matter arising out of these Terms.

13. Amendments to These Terms

963jl reserves the right to amend these Terms at any time. All amendments will be effective immediately upon publication on the 963jl website. Where changes are material, 963jl will make reasonable efforts to notify registered players via their registered email address or through an in-platform notification displayed upon the next login following the amendment.

Your continued use of the 963jl platform following the posting of any amended Terms constitutes your binding acceptance of those amendments. If you disagree with any amendment, your sole remedy is to immediately cease use of the 963jl platform and request account closure through our customer support team.

14. Contact Information

If you have any questions, concerns, or require clarification regarding any provision of these Terms, please contact 963jl's customer support team through the following channels:

• Live Chat: Available 24/7 through the 963jl website — staffed by Filipino-speaking support agents.
• Email: [email protected] (plain text — not a clickable link)

963jl aims to respond to all written enquiries within twenty-four (24) hours. For urgent account security matters, live chat is the recommended contact channel.